Returns and Exchanges

Returns
At Bella Adornia, each piece is carefully handmade and one-of-a-kind, crafted with love and attention to detail. Because of the unique nature of our creations, all sales are final. We take great pride in the quality of our jewelry and ensure that every item is carefully inspected before being shipped. Returns and exchanges, unfortunately, are not accepted.
We understand that purchasing handmade jewelry is a special experience, and we want you to feel confident in your purchase. Our team meticulously checks each piece to ensure it meets our high standards before it leaves our studio. This attention to detail helps us maintain the exceptional quality that Bella Adornia is known for.
Exchanges
While we do not offer traditional exchanges due to the one-of-a-kind nature of our designs, we are committed to your satisfaction. If you experience any issues with your order, such as damage during shipping, please contact us within 7 days of receiving your item to discuss returns and exchanges. We’re happy to work with you to resolve any concerns related to defects or damage.
To initiate a discussion about a potential exchange due to damage or defects, please reach out to us with your order number and a description of the issue. Including photos of the damaged item can help us assess the situation more quickly and provide a resolution. Our goal is to ensure that you are completely satisfied with your Bella Adornia purchase.
We appreciate your understanding and your support of small, handmade businesses! Your support allows us to continue creating unique, high-quality jewelry pieces that you can cherish for years to come.
We are committed to making sure your Bella Adornia experience is seamless and enjoyable. If you have any questions or concerns, don’t hesitate to reach out to us via the chat tool on our website or at BellaAdornia@gmail.com. Our customer service team is here to assist you and ensure that your experience with Bella Adornia is nothing short of exceptional.